Privacy Policy

We collect information that you provide directly to us when you create an account, use our services, or communicate with us. This includes: • Account Information: Name, email address, password, and profile information • Project Data: Websites, content, and designs you create using IMMACK.AI • Usage Information: How you interact with our platform, including pages visited and features used • Payment Information: Billing details and payment method information (processed securely through our payment providers) • Communications: Messages, feedback, and support inquiries you send to us • Technical Information: IP address, browser type, device information, and cookies

We use the information we collect to: • Provide, maintain, and improve our services • Process your transactions and send related information • Send you technical notices, updates, security alerts, and support messages • Respond to your comments, questions, and customer service requests • Monitor and analyze trends, usage, and activities in connection with our services • Detect, prevent, and address technical issues and fraudulent activity • Personalize and improve your experience with IMMACK.AI • Send you marketing communications about new features, products, and offers (you can opt out anytime) • Train and improve our AI models to generate better websites

We do not sell your personal information. We may share your information only in the following circumstances: • With Your Consent: When you explicitly authorize us to share your information • Service Providers: With third-party vendors who perform services on our behalf (hosting, analytics, payment processing, customer support) • Business Transfers: In connection with a merger, acquisition, or sale of assets • Legal Requirements: When required by law or to protect our rights, property, or safety • Aggregate Information: Non-personally identifiable data for analytics and research purposes All third-party service providers are bound by strict confidentiality obligations and data protection requirements.

We take data security seriously and implement appropriate technical and organizational measures to protect your information: • Encryption: All data transmitted to and from IMMACK.AI is encrypted using TLS/SSL • Secure Storage: Your data is stored on secure servers with access controls and monitoring • Authentication: Multi-factor authentication options to protect your account • Regular Audits: Regular security assessments and penetration testing • Access Controls: Strict internal policies limiting employee access to user data • Incident Response: Procedures to detect, respond to, and notify you of security breaches However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

You have several rights regarding your personal information: • Access: Request a copy of the personal information we hold about you • Correction: Update or correct your information through your account settings • Deletion: Request deletion of your account and associated data • Data Portability: Request your data in a portable format • Opt-Out: Unsubscribe from marketing emails or disable cookies • Object: Object to processing of your personal information in certain circumstances To exercise these rights, contact us at privacy@immack.ai. We will respond within 30 days.

We use cookies and similar tracking technologies to: • Remember your preferences and settings • Understand how you use our platform • Analyze traffic and improve our services • Deliver personalized content and advertising You can control cookies through your browser settings. Note that disabling cookies may affect the functionality of our services. Types of cookies we use: • Essential: Required for the platform to function • Analytics: Help us understand user behavior • Functional: Remember your preferences • Marketing: Used for advertising purposes

We retain your information for as long as necessary to: • Provide our services to you • Comply with legal obligations • Resolve disputes and enforce agreements • Backup and disaster recovery purposes When you delete your account: • Your profile information is deleted within 30 days • Project data is deleted within 90 days • Backup copies are deleted within 180 days • Aggregate, anonymized data may be retained indefinitely

IMMACK.AI is based in the United States. If you are accessing our services from outside the US, please be aware that your information may be transferred to, stored, and processed in the US and other countries. We ensure appropriate safeguards are in place for international data transfers, including: • Standard contractual clauses approved by relevant authorities • Adequacy decisions for certain jurisdictions • Your explicit consent where required By using our services, you consent to the transfer of your information to the US and other countries.

IMMACK.AI is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at privacy@immack.ai, and we will delete such information promptly.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes: • We will update the "Last Updated" date at the top of this policy • For material changes, we will notify you via email or prominent notice on our platform • Continued use of our services after changes constitutes acceptance of the updated policy We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.